SAP CRM Online Training

SAP CRM Online Training By IT Professionals

Prime Online Training offers SAP CRM Online Training. Our SAP CRM trainers are Highly talented and have Excellent Teaching skills. They are well experienced trainers in their relative field. Our online training is one of the Best online training in India For any technology. All our students were happy With our online training and able to find Jobs quickly in USA, UK, Singapore, Japan, Europe. online training is your one stop & Best solution to learn SAP CRM at your home with flexible Timings.

Prime Online Training offers the SAP CRM Online Training Course in a true global setting.

SAP CRM Training Course content outline :

1.SAP CRM Introduction

2.Foundation & Architecture of my SAP CRM

3.Analytics Of SAP CRM

4.SAP CRM Marketing

5.SAP CRM E-Commerce

6.SAP CRM Channel Management

7.SAP CRM Sales

8.SAP Interaction Center

9.SAP Service

10.SAP Field Applications (with focus on Mobile Service)

11.SAP CRM for Industries

12.Integration with other My SAP suite of modules

13.CRM Base Customizing

14.CRM Basic data & Customizing settings for these objects:

15.Business partner

16.Organizational model

17.Territory Management

18.Product master CRM Business Transactions

19.Overview of generic functions in business transactions

20.Activity Management (including Activity Journal and Groupware Integration)

21.Transaction type and item category customizing for these objects

22.Middleware settings

23.Middleware connections to R/3, APO and CRM

24.CRM Business Partner – CRM Middleware

25.CRM Middleware – Sales and Billing

26.Basic concepts of CRM middleware

27.Replication administration

28.Monitoring & error handling

29.Implement “Customer Interaction Centre”

30.Architecture landscape

31.Agent functions and processes in the IC

32.Define CIC Profile and Customer-Specific Workspaces

33.Define Front-office framework

34.Component Configuration

35.Action Box Configuration

36.CTI Configuration

37.Client Implementation Case Study – Live Exercise

38.Implement “Internet Sales”

39.Architecture and landscape

40.set up logical system and connection with OLTP R/3 and APO

41.Configuration of the CRM Server – Base Customizing

42.Configuration Web Application

43.Creating Product catalogs

44.Publication of Product Catalog content

45.Create Internet User for order processing

46.Sales Transactions using “Internet Sales”

47.Web Shop Maintenance

48.Client Implementation Case Study – Live Exercise

49.Implement “CRM- Marketing”

50.Opportunity Management

51.Activity Management

52.Marketing Planning and Campaign Management

53.Marketing Calendar

54.Customer Segmentation

55.External List Management

56.Management  Lead

57. Analytics of Marketing


Our SAP CRM Online Training batches start every week and we accommodate your flexible timings.

Prime Trainings   provides online training for various courses like SAP  All ModulesSAP HANA, SAP FICOSAP GTSSuccess FactorsSAP FSCM,SAP ABAPSAP HR, …

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